Refund policy
Viome offers a full refund for Viome products in the amount of the actual purchase price paid to Viome, provided that the order is cancelled within 24 hours of the purchase.
If a refund is requested more than 24 hours but not more than 14 days after the date of purchase, we offer a refund in the amount of the actual purchase price paid to Viome less the cost of any included test kits, shipping, handling and sample processing costs plus tax (where applicable).
If a refund is requested more than 24 hours but not more than 14 days after the date of purchase, we offer a refund in the amount of the actual purchase price paid to Viome less the cost of any included test kits, shipping, handling and sample processing costs plus tax (where applicable).